Welcome to our “CareTalk” - Health Assistant and Smart Health Management Tool (hereinafter referred to as the “App”). This Privacy Policy outlines how we collect, use, and protect your data. We respect your privacy and are committed to protecting your personally identifiable information provided through the App. This Privacy Policy (“Privacy Policy”) explains the types of information we may collect on the App, how we use this information, and under what circumstances we may disclose it to third parties. This Privacy Policy applies only to information we collect through the App, not from other sources.
1. Collection of Personally Identifiable Information
When you use our App, we may collect the following types of personal information:
- Registration Information: When you register for an account, we collect your mobile phone number, and with your consent, we may also collect your name, gender, date of birth, email address, and other basic information you provide.
- Health Data: When using health monitoring tools, you may provide data related to your health status (such as heart rate, body temperature, sleep data, etc.).
- App Usage Information: We automatically collect information related to your use of the App, including device information, operating system, access times, and pages visited.
2. How We Use Your Information
We use your personal information for the following purposes:
- Account Management: To create and manage your account, ensuring you can fully utilize the App’s features.
- Personalized Services: Based on your health data and chat content, we provide personalized health advice and chat experiences.
- Improving App Functionality: We use usage information to analyze user behavior, improve user experience, and optimize app performance.
- Security and Compliance: To protect your information and ensure our services comply with legal requirements.
3. Security
We value the security of your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially reasonable means to protect your personal information, we cannot guarantee its absolute security.
4. Sharing of Your Information
We do not share your personal information with third parties unless it meets the following conditions:
- With Your Consent: With your explicit consent, we may share certain information with partners to provide related services.
- Legal Requirements: We may disclose your information if required by law or regulatory authorities.
- Service Providers: We may share information with trusted third-party service providers to support our operations.
5. Links to External Websites
Our services may contain links to external websites not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy and terms of every site you visit.
We are not responsible for the content, privacy policies, or practices of any third-party websites, products, or services.
6. Advertisements (If Applicable)
Advertisements displayed on our App may be delivered by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to collect information about you or others who use your computer. This information allows ad networks (among other things) to deliver targeted advertisements that they believe will be of the most interest to you. This Privacy Policy does not cover the use of cookies by any advertisers.
7. Your Rights
You have the right to access, correct, or delete your personal data, or withdraw your consent. You can exercise these rights at any time by contacting our support team.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in laws or services. If we make significant changes to the Privacy Policy, we will notify you via an in-app notification or email.